First Steps
- Decide which option you prefer from the 'Birthday Parties' page
- Choose a date, and have another date or two as reserve dates just in case
- Call Deers Leap on 01342 325858 or call the TrekCo Office on 01273 487509 - either is fine, we all use the same online calendar!
Tell us
- Date
- Which slot you'd like - morning, afternoon or evening (evenings May - Sept)
- Which option you want
- How many participants
- Their age
We will let you know whether your preferred date/time is possible,and will pencil it in the calendar for you.
Next
You need to pay a £50 non-returnable deposit to secure the slot. You may do this by credit/debit card on the phone, or send a cheque made out to 'Trekking Co Ltd'. Don't worry if you accidentally made your cheque to Deers Leap Bikes, it's the same company and we have accounts in both names.
We will hold the booking for 5 working days if you are sending a cheque, or if you want a few more days to finalise your own arrangements. After that we'll re-open the slot.
Once we receive your deposit, we will send you a form to complete. You may send this in beforehand or bring it on the day, but we will need the form before we can start any activities.
You can pay the balance on the day or you can call before the day to settle up. Either is fine.
Some points
The deposit is non refundable. This isn't negotiable nor can it be transferred to another date. If you cancel for any reason, the deposit is forfeit.
If someone is ill, you should claim on your insurance policy - unfortunately we will still have made arrangements for the day and we cannot recoup these costs or sell the day to someone else, so we cannot refund your deposit.
If we cancel, we will refund the deposit. This would only be in the event of extreme weather, and is very unlikely. We have cancelled two days in the last 15 years due to bad weather...
OUR POSTAL ADDRESS:
Trekking Company
Cranford House
Kingston Road
Lewes
East Sussex
BN7 3NB